Handling Interteam Problems

As a small company grows, the CEO forms functional teams headed by different managers. As the teams grow larger, the feeling of camaraderie can shrink and competition and conflict can grow, making interteam problem-solving more difficult. If a problem-handling strategy is not in place, people will push problems up to the executive team, who will push them back down again after making a decision.

As the company grows, problem resolution can consume huge amounts of executive time. In the process, executives can become micromanagers who are constantly resolving conflicts. A corporate approach to problem resolution can help.

When workers are reluctant to tackle issues with fellow employees in other functional areas, they ...

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