Understanding the Corporate Business Workflow
To understand how different teams work together to provide products, support, and customer service, learn about the company's business workflow. Many companies employ unique overall workflows that are important for you to understand. Diagram the information you collect to clarify the business workflow and create a useful reference for others to use.
Creating an overall corporate workflow diagram will clarify which teams are responsible for which part of the software product or service. Remember to include how customers interact with the company.
A corporate workflow diagram can benefit a new company: It helps the executive team spot problems and understand how best to support new services and products. ...
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