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Great Lessons in Project Management by David Pratt

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HUMAN RESOURCE MANAGEMENT   18

Know Your Team

A lesson learned at someone else’s expense is a lesson learned the hard way.

Joe was a great guy. His small project team of six was crazy about him. On projects, Joe assumed the role of quiet listener and competent, if hesitant, contributor at project team meetings; he unfailingly made time for anyone who needed an ear.

As the new information technology project for a major state agency geared up, the project manager for the job, who was relatively new to the software integration firm, jumped at the chance to select Joe for his team. The project manager’s enthusiasm was kindled by the recommendations ...

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