The SERVE Model
As Debbie pointed out in the story, the best leaders serve others. Servant leaders are those whose goals are focused on the greater good. In The Secret: What Great Leaders Know and Do, Ken Blanchard and Mark Miller give an in-depth description of the ways in which great leaders SERVE. It’s an acronym that represents the following leader behaviors:
See the Future
Envision and communicate a compelling picture of the future. Leadership always begins with a picture of a preferred future.
Engage and Develop Others
Recruit and select the right people for the right job while creating an environment where people whole-heartedly invest themselves in achieving the vision.
Reinvent Continuously
Possess a never-ending focus on improvement. ...
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