Description
Goal, Question, Metric (GQM) is an approach developed in the early 1980s, piloted at the NASA Goddard Space Flight Center; it is used to derive useful measurements from one or more goals.
Goals are established based on an organization’s or team’s mission, vision, strategic goals, and improvement objectives.
One or more questions are identified for each goal to refine the goal into information needs.
One or more metrics are identified to answer each question.
Metrics are selected and related back to the goals to ensure that they measure goal attainment and progress.
One advantage of GQM ...
