“The great thing about this book, and the excellent insights of the writer Michael Dodd, is that it covers a lot more than just ‘dealing with' difficult questions. The practical tips, tools and advice help to turn difficult questions into great opportunities!”

Phil Jesson, Managing Partner at KAMguru – The UK's leading Key Account Management consultancy

“This book is the ultimate handbook for the modern leader for whom inspiring communication, conversation and story-telling skills are must-haves. Inside are two Golden Formulae that you can use to plan, prepare and practice and be ready to not just answer any tough questions well, but to be a standout communicator in all situations.”

Ian Berry, Mentor for Business Leaders and International Speaker ...

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