Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

APPENDIX A: GRATEFUL LEADER DEFINITION AND OPPORTUNITY FOR REFLECTION

DEFINITION OF GRATEFUL LEADERS

On an ongoing basis, Grateful Leaders see, recognize, and express appreciation and gratitude for their employees’ and other stakeholders’ contributions and their passionate engagement. These leaders really want to know their employees, customers, members of the general public, suppliers, and others as people. They give their employees and other stakeholders access to themselves as well as to other leaders regularly. By creating a culture of acknowledgment and appreciation in their organization, in which people truly feel valued, these leaders motivate their followers to strive for continuous improvement and always greater results. This in turn ...