About the Authors

Jerri Ledford has been a freelance business-technology writer for more than 10 years, with more than 750 articles, profiles, news stories, and reports online and in print. Her publishing credits include: Intelligent Enterprise, Network World, Information Security Magazine, DCM Magazine, CRM Magazine, and IT Manager’s Journal. She has also written a number of books. When not writing, she divides her time between Alabama, Mississippi, and Tennessee, hiking, gardening, playing with electronic gadgets, and spending time with friends and family, who refer to her fondly as “tech support.”

Mary E. Tyler is a professional technology journalist and a former software and web developer. She specializes in open source, enterprise software, intellectual property, motorcycles, and anything Macintosh. Tyler has three daughters, four cats, one small, fluffy lapdog, and a spouse in the career military.

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