CHAPTER 6

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Creating a Center of Excellence

This chapter provides guidance on how to create a center of excellence capability, a subsystem and an integral part of our Lean Business System Reference Model™. A center of excellence is the core competency and capability center for a Lean Business System. It can be either a physical or virtual center of knowledge that concentrates existing expertise and resources in a discipline to attain and achieve continuity of purpose and optimize value contribution throughout the enterprise. This function promotes collaboration, guidance, shared learning, homogeneity, and best practices for enterprisewide adaptive ...

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