CHAPTER 2
The Lean Business System Reference Model
This chapter introduces our Lean Business System Reference Model™. This reference model provides the business and operating architecture of a superior adaptive systematic process of improvement.
Confusion 101: Lean Production, Business, or Management System
It is important to address this issue right up front. Organizations have called their broader systematic improvement initiatives by many names such as the XYZ Company production system, the XYZ business system, the XYZ Lean system, or the XYZ management system. It is the content and substance, not the name, that makes these initiatives successful ...
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