CONTENTS
CHAPTER 1 The Long Evolution of Lean
Improvement Lessons Learned from History
Adaptive Systematic Improvement: The Winning Future Strategy
CHAPTER 2 The Lean Business System Reference Model
Confusion 101: Lean Production, Business, or Management System
Understanding Adaptive Systematic Improvement
Introduction to the Lean Business System Reference Model
The Lean Business System Reference Model Architecture
Adaptive Systematic Improvement by Design
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