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Global Kata: Success Through the Lean Business System Reference Model

Book Description

The book that reinvents Lean for a new generation, a new global culture, and a new benchmark of success

Global Kata: Success Through the Lean Business System Reference Model™ sets a new benchmark for the evolution of Lean and strategic improvement. The book and the reference model provide a detailed road map for leading, designing, architecting, implementing, and sustaining a holistic, organization-centric and culturally grounded Lean Business System. The Lean Business System Reference Model™ provides the larger scale blueprint for a higher order, best-in-class, adaptive systematic process of improvement.

The reference model incorporates the leadership factors, design guidelines, systematic process architecture, best practices, and performance criteria for building a connected Lean Business System with a higher standard of behavioral alignment and cultural excellence (kata). The author provides both the advanced thought leadership and detailed implementation guidance for a higher order, enterprise-wide process of adaptive systematic improvement while integrating new Lean principles about leadership, evolving technology, innovation, transactional processes, and behavioral alignment and cultural development to create the right improvement kata thinking throughout any organization and in any country.

The author provides an excellent perspective on the current state of Lean with its focus on manufacturing tools and principles, and leads the reader through the rethinking, understanding, and integrating of all of the visible and invisible requirements for a successful adaptive systematic and sustainable management process of improvement. The Lean Business System Reference Model™ provides an innovative guide for organizations to advance Lean thinking and execution far beyond the production floor, and to a new level that enables the reinvention of global supply chains, new product development, cash-to-cash, acquisition integration, and other core business processes in a highly complex and technology-enabled enterprise.

A major objective of the reference model and this book is to guide organizations away from the superficial mimicking and success-limiting scope of Lean manufacturing principles and tools from other successful organizations -- and to think, innovate, expand boundaries, and become the next global Toyota organization in their own way.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Acknowledgments
  7. CHAPTER 1 The Long Evolution of Lean
    1. Exposing Your Lean Soul
    2. Culture Rocks!
    3. The Evolution of Improvement
    4. Improvement Lessons Learned from History
    5. Adaptive Systematic Improvement: The Winning Future Strategy
    6. Bibliography
  8. CHAPTER 2 The Lean Business System Reference Model
    1. Confusion 101: Lean Production, Business, or Management System
    2. Understanding Adaptive Systematic Improvement
    3. Introduction to the Lean Business System Reference Model
    4. The Lean Business System Reference Model Architecture
    5. Adaptive Systematic Improvement by Design
    6. Bibliography
  9. CHAPTER 3 Reinventing Lean Leadership
    1. The Governance of Greatness
    2. Adaptive Leadership
    3. The Process of Reckoning, Renewal, and Enlightenment
    4. A Combination of Process and Technology
    5. Governance and Interventions: Organizing for Adaptive, Systematic Improvement
    6. The Best Practice Leadership Behaviors
    7. How Leaders Adapt and Win
    8. Bibliography
  10. CHAPTER 4 Living Laser-Targeted Planning
    1. A Lean Business System Requires Systematic Planning
    2. Systematic Planning Pulls Improvement into the Present
    3. Creating the Aligned Improvement Strategy
    4. The Living Deployment Plan
    5. Keeping Systematic Plans Aligned and Living
    6. Achieving the 6Fs of Systematic Planning
    7. Bibliography
  11. CHAPTER 5 Communication and Cultural Evolution
    1. Purpose-Driven Communication
    2. Expect Resistance; It’s Evident
    3. Culture Is Not an Accident
    4. Cultural Evolution Requires Total Stakeholder Engagement
    5. Internalizing Adaptive Systematic Improvement
    6. Culture Change and Frogs in Boiling Water
    7. Create a No-Limits Culture
    8. Bibliography
  12. CHAPTER 6 Creating a Center of Excellence
    1. Key Roles of a Center of Excellence
    2. Managing Evolving Roles and Scope
    3. Lean Crossroads
    4. Integrating Talent Development Requirements into Education
    5. Architecting a Professional Development Center
    6. Lean Business System Educational Content
    7. Avoid Doing It All
    8. Coaching and Mentoring
    9. A Few Insights from Mark Twain
    10. Acronym Key for Page 187
    11. Bibliography
  13. CHAPTER 7 Systematic Execution
    1. Structured Means and Deliberate Actions
    2. Best Practices in Execution
    3. A Structured Uniform Language of Improvement
    4. Scalable Improvement Methodology™
    5. Expand the Thoughtware in Lean Thinking
    6. Bibliography
  14. CHAPTER 8 Performance Reporting and Measurement
    1. A Common Performance Dilemma
    2. Visual Performance Management
    3. Measuring the Performance of a Lean Business System
    4. Balanced Scorecards Create Kata
    5. Technology-Enabled Performance Management
    6. Bibliography
  15. CHAPTER 9 Adapting the Lean Business System Reference Model
    1. Adapt Yes, Copy No!
    2. Add Local Cultures to the Architecture
    3. Adapt New Methodologies and Approaches
    4. Transactional Enterprise Improvement
    5. Do Not Be Fooled by the Existing Lean Presence
    6. Bibliography
  16. CHAPTER 10 A New Beginning
    1. Follow the Lean Business System Reference Model
    2. Understand the Deeper Implications of Global Kata
    3. Graduating to “Learning to Observe”
    4. Hitozukuri: Speeding to Kata Harada
    5. Chronic Disruption Is the New Norm
    6. Rethinking Lean Organizations
    7. Preparation Makes the Journey Successful
    8. Bibliography
  17. Appendix Lean Transactional Process Improvement Examples
    1. Sales and Operations Planning
    2. Supply Chain
    3. Product Rationalization
    4. Inventory Management
    5. New Product Development
    6. Time to Market
    7. Supplier Management
    8. Outsourcing Rationalization
    9. Returns and Allowances
    10. Advertising and Promotion
    11. Acquisition and Integration
    12. Maintenance and Facilities Management
    13. The Last Word
  18. Index