PREFACE

DAVE ULRICH

We were asked recently if we liked the human resources (HR) field, which we do. But we also like to observe, think about, monitor, and improve organizations. We believe that organizations sustain what they do because of their internal HR processes. Organizations have the capacity to turn individual skills into collective successes. It is through organizations that political, business, religious, education, and health agendas are accomplished. HR offers us a lens through which we understand and upgrade both individual abilities and organization capabilities.

To master HR in today’s technologically connected and rapidly changing environment requires insights into global communities. A credit crisis in Greece affects not only ...

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