CHAPTER 1
Introduction to Global Dexterity

Eric Rivers was pacing back and forth in his office. He poured himself a cup of coffee but then immediately threw it out; the tea was much better in Mumbai. Eric asked his assistant to get him a cup of chai, then decided to take a walk around the neighborhood to clear his head. He passed by a brand-new school, a few businesses selling t-shirts and electronics, and a large open construction site where two elderly men were walking their cows the way Eric used to walk his dog back in Los Angeles. It had been three months since Eric had moved to Mumbai, and he was still getting used to it all.

Eric had been hired six months earlier to lead the division of a global consulting firm offering strategic advice ...

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