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Glitch: The Hidden Impact of Faulty Software by Jeff Papows, - Ph.D.

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Chapter 8. The Way Forward

Software will continue to take on an increasingly important role in supporting economic development, creating new revenue streams for the consumer market, and transforming how we work and live. To this end, the role of the software developer is one of the most critical functions in the organization. Without the technical skills of the software development community, business strategies cannot be properly executed, thereby affecting shareholder value. Yet across the organization, less than 10 percent of effectively formulated strategies are effectively executed.1

For these reasons, IT governance can be one of the most important bridges between successful business strategies and flawless execution of those strategies. ...

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