1.3. Meet Eric, Kristen, and Miguel

Eric Johnson is a Princeton graduate and Stanford MBA who grew up in a working-class African American neighborhood outside Detroit, where everyone, including his parents, worked for the automobile industry. (In Eric's case, his parents worked for companies producing parts for the automakers, so they lacked the better pay and benefits accorded to union members.) Eric thinks in shifts and in calculated time blocks for his personal and professional goals. More strikingly, in Eric's life, his family fortunes and misfortunes, happy and unhappy moments, were dictated by big business. When things were going well for the auto industry, things were good at home. His parents got along well and provided the family with ...

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