6.10. Conclusion
The firm in which Eric, Miguel, and Kristen worked conducted its own bias audit. The reviewers were stunned when they came to Kristen's unit and saw, without a doubt, that the manager who had made Kristen and her colleague Mr. Miller so uncomfortable was a continuing source of distress. Human resources had heard reports about this man for years. There had been talk of a sexual harassment lawsuit, which was quelled when the manager agreed to go through sensitivity training and counseling. It was assumed that he had changed. Obviously he had not. And this time, with his track record, there was no way his productivity could balance the costs he was incurring to the company.
As a result of the bias audit, the manager was asked to ...
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