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Giving Effective Feedback (HBR 20-Minute Manager Series) by Harvard Business Review

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Developing an Action Plan

Sharing feedback—particularly corrective feedback—can be difficult, and many people breathe a sigh of relief when that step is done. But you’re not finished yet. For feedback to be truly effective, it has to be heard and implemented. The next step of the process is planning how to move forward.

Specify next steps

For positive feedback, consider sharing the person’s good work with others as an example or asking her to train or coach her colleagues on an area she’s excelled in. It’s easy to overlook such valuable opportunities when you’re in the thick of daily work, but sharing the key to one employee’s success may increase others’ efficiency and motivation.

For corrective feedback, after you and your direct report or ...

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