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[biblio0_077] Handy, L., Devine, M. and Heath, L. (1996) 360-degree feedback: Unguided missile or powerful weapon? Ashridge Management Research Group, London.

[biblio0_078] Lepsinger, R. and Lucia, A.D. (1997) The art and science of 360-degree feedback. Jossey-Bass, San Francisco, CA.

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