Bibliography

[biblio0_017] Hammer, M. (1990) Reengineering work: Don’t automate, obliterate. Harvard Business Review, 68(4), 104–112.

[biblio0_018] Hammer, M. and Champy, J. (1993) Reengineering the corporation: A manifesto for business revolution. Nicholas Brealey Publishing, London.

[biblio0_019] Hammer, M. and Stanton, S. (1999) How process enterprises really work. Harvard Business Review, 77(6), 108–118.

Get Giant Steps in Management: Innovations That Change the Way We Work now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.