Appendix . Resources
Scientific management
Moving assembly line
Lean manufacturing
Total quality management
Cellular manufacturing
Mass customization
Business process re-engineering
Supply chain management
Six sigma
Cost accounting
Return on investment
Discounted cash flow
Beyond budgeting
Activity-based costing
Balanced scorecard
Economic value added
Corporate welfarism
Professional managers
Business education
Performance-related pay
Assessment centres
T-groups
Quality of work life
Mentoring and executive coaching
360-degree feedback
The divisional structure
Strategic business units
Matrix organization
Workout groups
Communities of practice
Franchising
Direct marketing
Market segmentation
Brand management
Customer relationship management
Vertical integration
Outsourcing
Consortia ...
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