Introduction to the Guide for Participants
Think about how good it feels to be recognized for a job well done, to earn a raise, win a promotion, or be asked to lead an important project. How do you get more of those good things?
You get better at what you do.
One important way to improve your performance is to attend training and development programs that enhance your knowledge and skills. You are holding a copy of this book because you are scheduled to attend such a program. It might be a program you signed up for, one that is required for your job, or one that was recommended to help advance your career. You might be enthusiastic about attending, apprehensive, or even irritated. It doesn’t matter. You need to make the most of it. The program ...

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