How to Use This Book
This book is a “How-To” guide. It provides succinct, practical, proven advice on how to get the most from training and development. It is short because it is not that hard to get a big return from training and development—provided you do the necessary work. Like so many other things in life, you get out what you put in. No investment, no return.
To save you time, we have separated the “need to know” from the “nice to know.” What you must do to get your money’s worth from training is explained in this typeface on the white pages. If you are by nature a driver, somebody who just likes to “get ’r done,” or if you are short of time right now, just read the non-shaded pages and complete theworksheets. Use the checklist provided ...

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