RESOURCE A Preparing for a Conflict Resolution Process
In preparation for a conflict that needs resolution, use this worksheet to begin planning what you’ll need to address before engaging in the dialogue. Reflect on the questions to help you see what you need. Take the steps to do what you need to be ready.
1. What is it, and briefly what’s your “story” about it (how do you talk to yourself about the conflict)? What is really at stake for you? For them?
2. On a scale of 1–5 (1 being slightly agitated, 5 being gripped by emotion), how do you feel about the other people involved and engaging in the dialogue. Are you ready to engage in effective collaborative negotiation? What will enable you to do that?
3. Can you treat the resolution process ...
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