15 STEP 1 Your Attitude of Resolution

If we keep following the idea of an eye for an eye and a tooth for a tooth, we will end up with an eyeless and toothless world.

Gandhi

The first step in the conflict resolution model is developing the attitude of resolution. This means choosing the thinking embodied in the ten principles. The attitude is developed by listening, sharing concerns, and knowing there is an agreement waiting to be discovered. The attitude of resolution is the opposite of thinking about winning or losing.

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I call the attitude Resolutionary Thinking.

Initially, practice, conscious intention, and affirmations will be required to turn ...

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