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Getting Started with Oracle BPM Suite 11gR1 by Manas Deb, Meera Srinivasan, Manoj Das, Prasen Palvankar, Heidi Buelow

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The promise of BPM – key benefits

The overall promise of BPM is to get organizational excellence that manifests in an organization's ability to outperform its competition. This means doing better at producing higher revenue and profit margins, introducing products and services better and faster than the competition, and achieving better customer satisfaction. A successful adoption of BPM adoption helps improve organizational excellence by enabling business-IT alignment, by improving operational efficiency, visibility, and predictability, and by increasing organizational agility.

Business-IT alignment is critical for the healthy functioning of any modern business. In the presence of such alignment, IT delivers functionality required by business ...

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