Preface
Lync 2013 is really hard to describe in a few words. We are talking about a product that enables users to perform instant messaging, audio conferencing, and video conferencing. This product features Enterprise Voice that includes the capability to integrate itself with legacy PSTN and PBX through a gateway. We are able to grant access to external users via the Internet in a secure manner, and they will have a Lync experience not different from the one users have in an internal network. Such richness with regard to features and such flexibility makes Lync 2013 a game changer in the world of unified communication (UC). If we are going to deploy a new office in a "green field" situation, if we need to replace an old telephony infrastructure, ...
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