About the Author

Alan Weiss began his own consulting firm, Summit Consulting Group, Inc., out of his home in 1985 after being fired by a boss with whom he shared a mutual antipathy. Today, he still works out of his home, having traveled to 49 states and 57 countries, published 30 books (now in 9 languages) and over 700 articles, and consulted with some of the great organizations of the world, developing a two-million-dollar-plus practice in the process, while maintaining hours that would represent retirement to most.

His clients have included Merck, Hewlett-Packard, State Street Corporation, Fleet Bank (now part of the Bank of America), Coldwell Banker, Merrill Lynch, American Press Institute, JPMorgan Chase, Mercedes-Benz, General Electric, the American Institute of Architects, the Federal Reserve, and over 400 similar organizations. He delivers 30 keynote speeches a year, appears frequently on radio and television to discuss issues pertaining to productivity and performance, and has been featured in teleconferences, videoconferences, and Internet conferences.

He has a Ph.D. in organizational psychology, and has served as a visiting faculty member at Case Western Reserve, St. John's, and a half dozen other major universities. He has held an appointment as adjunct professor at the graduate school of business at the University of Rhode Island, teaching a popular course on advanced consulting skills.

He is the only nonjournalist in the 60-year history of the American Press Institute ...

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