Part I
So You Want to Be an IT Help Desk Engineer
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In this part …
- Discover your job options so that you can get find the IT help desk job that's right for you.
- Get the inside scoop on what a help desk engineer does on a day-to-day basis so that you can determine which career path is right for you.
- Find out what a position at a help desk can lead to so that you can plan accordingly.
- Visit http://www.dummies.com for great Dummies content online.
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