Chapter 8

Working for a Security Vendor

In This Chapter

arrow Pitching products and services as a pre-sales engineer

arrow Implementing your company’s products

arrow Helping your customers with difficulties

As an employee in a security company, you'll have a role in the sales, support, implementation, or management of the company's products or services. Most of these positions are “customer facing,” meaning you'll be working with customers in person or by phone. You'll need above-average people skills because you’ll be representing your company in front of customers and prospective customers, often with a sales executive but sometimes alone.

In this chapter, you find out about a variety of security-related roles in security vendor organizations.

Working in Sales as a Pre-Sales Engineer

As a pre-sales engineer, you accompany sales executives on sales calls to clients and prospective clients, explaining the wondrous features of the hardware products, software products, or managed services that your company provides. You’ll be looked upon as the expert in the room who can take your salesperson’s comments deeper with real-life examples about how your company made other clients successful.

This job, however, ...

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