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Get Lucky: How to Put Planned Serendipity to Work for You and Your Business by Lane Becker, Thor Muller

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To Paradox Is Human

This will not be an easy change to make. The machine logic of the industrial age—predictable inputs leads to predictable outputs—is deeply incompatible with the human-scale, improvisational nature of planned serendipity. When we pursue them both at the same time, we inevitably end up in a double bind, where one command contradicts the other—in this case, “be predictable” versus “be creative.”

The double bind is a recipe for frustration, angst, and ultimately failure, but only if we fail to escape from it. We can free ourselves from any double bind by replacing its distorted logic with a new way of thinking, like the creators of the Agile software development process did. They resolved the dysfunctional tension between serendipity ...

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