Strength in Numbers
Preparation is an individual skill, but get enough of the right kind of people together and this personal skill—or the lack of it—becomes a collective phenomenon. As we saw with Coach Jackson, a talented individual can transmit his geeky skill of preparation into the people around him through structured activities. These activities allow others to get the right amount of distance away from an idea or a situation, in order to truly see it clearly. Similarly, office environments and activities can be structured to create—or more commonly smother, unfortunately—the mental distance that allows insight to happen.
Back in 1997, Thor found himself consulting at one of the world's largest computer chip manufacturers. Like many before ...
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