CHAPTER 6

Strategies for Communicating Job Expectations

So far in this book we’ve looked at strategies that will help you “get along” at work. We’ve described communication techniques you can use to find out what’s going on around you and strengthen your work relationships. Networking is an invaluable survival skill in today’s diverse workplace, and building an open, trusting environment allows employees to perform at their peak.

After you’ve learned how to get along with everyone on the job, you need to find ways to “get it done,” which is the theme of this section. It’s all about the daily workplace interaction skills that you as a manager need in order to keep your people motivated and productive. Wouldn’t your job be simple if people did ...

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