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Generations, Inc.: From Boomers to Linksters—Managing the Friction Between Generations at Work by Larry Johnson, Meagan Johnson

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CHAPTER  7

Managing Generation Y

“If you want happiness for a lifetime—help the next generation.”

—Chinese Proverb

Welcome to Generation Y

Generation Y accounts for more than 35 percent of the workforce. Like any group of people, you will find some difficult or impossible to manage, but with most, you’ll do just fine as long as you’re willing to work with their idiosyncrasies.

Kasey is a Gen Yer who has worked for a manufacturing company for six years. She was recently promoted to sales administration manager. Kasey says, “I never wake up dreading to go to work. As cliché as it sounds, we are like one crazy family. This is a fun place to work, everyone is relaxed, and customers love us. I am constantly being challenged with new things to do in ...

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