Acknowledgments

We would like to extend our heartfelt gratitude to the family and friends who listened to us talk about the book for the past year and still wanted to spend time with us. Many offered advice, encouragement, and insights but without the invaluable assistance of the following people, our book would never have become a reality. Our literary agent, Michael Snell, guided us in creating a marketable proposal. Our editor, Steve George, provided tireless enthusiasm and gave our book a cohesive, clear direction. The entire multi-generational Pillard family—Kathie, Gino, Jason, and Kylie—donated countless hours of their time discussing real-life examples and talking to people of all different ages to give us the best possible content. Heather ...

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