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CHAPTER 4

INCORPORATING STAKEHOLDER MANAGEMENT IN THE PROJECT PLANNING PROCESS

As mentioned in Chapter 3, a stakeholder is anyone who has a vested interest—in other words, who holds a stake—in the outcome of the project. This category may include contributors, customers, managers, and financial people. PMI defines a stakeholder as “an individual, group, or organization who may be affected by, or perceive itself to be affected by, a decision, activity or outcome of the project.” Regardless of how the role is defined, project stakeholders must be identified and then managed throughout the life of the project because they have a direct effect on ...

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