ABOUT THE AUTHORS
Joseph Heagney has been president of QMA International, LLC, since 2001, providing a wide range of management learning solutions worldwide. He specializes in delivering seminars to Fortune 500 companies and speaking at selected conferences and conventions. His clients have included PepsiCo, Federal Express, Verizon, Merck, Harvard Business School, the U.S. Armed Forces, and SAP Americas.
Mr. Heagney joined the American Management Association International (AMA) in 1996 as a program manager overseeing manufacturing, quality, and purchasing public seminar product lines. Following a transition to the project management product line, he was named group program manager for the Center for Management Development in New York City and ...
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