About This Book

What Does This Book Cover?

This book focuses on the business statistics intelligence component of business analytics. It covers processes to perform a statistical study that may include data mining or predictive analytics techniques. Some real-world business examples of using these techniques are as follows:

   target marketing

   customer relation management

   market basket analysis

   cross-selling

   market segmentation

   customer retention

   improved underwriting

   quality control

   competitive analysis

   fraud detection and management

   churn analysis

Specific applications can be found at http://www.jmp.com/software/success. The bottom line, as reported by the KDNuggets poll (2008), is this: The median return ...

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