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Chapter 1
Introduction
Two Questions Organizations Need to Ask
Return on Investment (ROI)
Culture Change
Business Intelligence
Clarification
Book Focus
Introductory Statistics Courses
Practical Statistical Study
Plan Perform, Analyze, Reflect (PPAR) Cycle
References

In 1981, Bill Gates made his infamous statement that “640KB ought to be enough for anybody.”

Looking back even further, about 10 to 15 years prior to the Bill Gates statement, we were in the middle of the Vietnam era. State-of-the-art computer technology for both commercial and scientific areas at that time was the mainframe computer. A typical mainframe computer weighed tons, took ...

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