About the Authors

Darlene M. Van Tiem, Ph.D., CPT, CPLP, is on the faculty of Capella University, primarily mentoring doctoral dissertations and grading comprehensive examinations. Darlene is associate professor emerita and formerly coordinator of the graduate-level Performance Improvement and Instructional Design Program, School of Education, University of Michigan–Dearborn. Previously, she was the human resources training director at AT&T (Ameritech) Yellow Pages (responsible for Michigan, Ohio, Indiana, and Wisconsin); and previously curriculum manager for the General Motors Technical Curriculum, including training General Motors suppliers. Darlene is a past-president of international ISPI and served on the international board of directors ...

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