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Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition by Joan C. Dessinger, James L. Moseley, Darlene Van Tiem

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ISPI's Performance Technology Standards

Copyright 2012 by the International Society for Performance Improvement (ISPI). These materials or any part thereof may not be reused or reproduced in any form, known now or hereafter created, without written permission of the International Society for Performance Improvement. Questions and comments should be directed to:

International Society for Performance Improvement

1400 Spring Street, Suite 400

Silver Spring, Maryland 20910

301.587.8570

www.ispi.org   info@ispi.org

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Performance ...

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