O'Reilly logo

Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition by Joan C. Dessinger, James L. Moseley, Darlene Van Tiem

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Case Study 4.2

St. Luke Lutheran Church and School

Topic: Intervention Implementation

Keith Vieregge, M.C.M., M.Ed., Independent Consultant, Eastpointe, Michigan, USA

Background

St. Luke Lutheran Church is a congregation located in a suburb of Detroit, Michigan. The congregation is led by two pastors, assisted by the church office staff consisting of two secretaries. The congregation also owns and operates a Lutheran school with a preschool through eighth grade enrollment of about 140. The school employs eight teachers, one of whom serves as a teacher and the principal of the school. Assisting in the administration of the school is the school secretary.

In general, the organization is well-established, with many of its people having held membership ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required