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Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition by Joan C. Dessinger, James L. Moseley, Darlene Van Tiem

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21

Intervention Implementation and Maintenance

The performance analysis is complete, and it has painted a credible portrait of the organizational and environmental parameters from the actual state of performance to the ideal state of performance; from what is to what should be. The gaps and their causes have been identified and prioritized. Appropriate, cost-effective, and sustainable interventions have been selected or designed. The interventions are ethically sound. So far, the performance improvement effort has been results-driven, systemic in scope, systematic in process, value-added in quality, and partnership-based. But the process is not complete until the performance practitioner considers the implementation and maintenance of interventions, ...

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