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Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition by Joan C. Dessinger, James L. Moseley, Darlene Van Tiem

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Case Study 1.2

Strategic Performance Management in Georgia Education

Topic: School Improvement

Deb Page, B.S., CPT, Willing Learner, Atlanta, Georgia, USA

Background

Prior to this intervention, Georgia schools and school systems engaged in strategic planning and performance reporting that focused primarily on lagging indicators of performance, such as state student test data, graduation rates, and other metrics that encouraged a reactive approach to improvement. Accreditation plans, developed every five years, were mainly focused on application of programs to perceived needs. Improvement plan goals were frequently expressed as programs to be implemented rather than appropriate performance metrics and target. Most district leaders‘ evaluations ...

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