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Full Steam Ahead!, 2nd Edition by Jesse Stoner, Ken Blanchard

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From Success to Significance

With its vision guiding the agency over the next ten years, Carpenter Insurance tripled in size. The agency built a larger, beautiful building, opened offices in two other states, and developed a national reputation within the insurance industry. It was featured in several books, articles, and documentaries on topics such as “companies that have sustained great results” and “the best companies to work for.”

As the agency grew, Marsha was appointed CFO and became a trusted advisor and confidant to Jim. Although it was a larger company and more complex in many ways, the vision continued to guide Carpenter, and the agency was able to maintain the culture by ensuring the values were lived. The performance review system ...

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