part 3

Design and practical application

So, you have carried out a highly effective needs analysis. You are clear on the business outcomes, the wishes of the sponsors and the changes that need to be delivered in performance in the working environment.

The design of a business training solution will logically follow an effective and comprehensive needs analysis. Armed with this analysis there are a number of variables you will have to consider in order to ensure the design addresses the needs and engages the learners.

Jeremy remembers attending a sales training course early in his career. He recalls walking into the training room and feeling a little overwhelmed by the idea of spending the next three days learning everything he could about sales. ...

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