Contents
PART 1 TRAINING: ADAPT OR DIE ...
1 Your environment and your role
2 Is training the right answer?
A recommended training process
3 Three priorities when approaching needs analysis
What are your priorities in needs analysis?
Priority 1: focus on being a performance expert
Priority 2: be a slave to the business outcomes required
Priority 3: identify and address the barriers to change
4 What should be included in a needs analysis?
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