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FT Guide to Business Training by Tom Bird, Jeremy Cassell

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18

Improvisation and utilisation

How to use what is happening in the room to everyone’s advantage

Process, planning and timing are important elements in business training. Have you ever had to work with someone who is over-zealous about these elements? Jeremy remembers, in the 1990s, starting out in his career as an independent trainer. He was an associate in a London training company and was asked to co-deliver a three-day personal impact training programme for a global organisation in mainland Europe. Jeremy had never before worked with his co-training partner. What stays with him is that she was a zealot. Whenever she took over from him during the day, if he had not covered the subject in exactly the way it had been planned, she would ...

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