11

What to do in the first hour

Tom remembers attending a training course a few years ago. There were lots of participants in the room and as the start time approached, they all sat down although the trainer had not yet turned up. When he arrived, he rushed into the room full of apologies and proceeded to set up his laptop. As he loaded his slide presentation for the day most participants were drawn to the view of all his slides in miniature before he went into presentation mode. In particular the number underneath the last slide ...138: 138 slides for a day. You could sense the atmosphere in the room change, you could see shoulders slump and some participants removing jackets to settle in and get comfortable for what looked like a true ...

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