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FT Guide to Business Training by Tom Bird, Jeremy Cassell

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7

Foundations for success in designing training

What should good training design incorporate as part of its DNA upon which the detail is layered? Think for a moment about how you might approach the design of some business training. What are your preferences? Where do you start? What do you use as a ‘test’ for effective design?

For a lot of us, the answers to these questions will not be clear. We may feel that it is about focusing on the needs of the learner, or that we need to stretch and challenge them in some cases, or perhaps that we need to cover some core information but we may not consciously be aware of the principles that are guiding us.

You might be designing training to achieve a variety of outcomes including bringing about a behaviour ...

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